Refund policy

Last updated: November 1, 2026

Returns and cancellations

We want you to love your gear. If something isn't right, you can return it within 30 days of delivery.

Items must be returned in the same condition you received them: unworn, unwashed, with tags, and in their original packaging. We may reduce your refund if an item has been worn, washed or damaged.

Every item is printed to order for you, so please check your size before ordering. You are responsible for return postage, unless the item is faulty or we sent you the wrong one.

You can cancel or change your order until it has been sent out.

How to start a return or cancellation

Start your return by logging into your account, or contact us with your order number. Once your return is approved, we'll send you instructions on how and where to send it back.

Items sent back without first requesting a return can't be accepted.

Faulty, damaged or wrong items

Please check your order when it arrives and contact us straight away if anything is faulty, damaged or not what you ordered. We'll always put it right with a free replacement or a full refund, including postage.

Exchanges

Need a different size or colour? Contact us before sending anything back and we'll sort the quickest way to swap it.

Refund processing times

Once we receive your return, we'll check it within 2 working days and email you to let you know whether your refund is approved.

Approved refunds are processed within 5 working days of us receiving your return, and always within 14 days. Refunds go back to your original payment method.

Your bank or card provider can then take a further 3 to 10 working days to show the money in your account. If you haven't seen it after that, contact us and we'll chase it for you.

UK returns and cancellations

If you are a consumer in the United Kingdom and buy online, you have the right to cancel your order within 14 days of the day you receive your goods, for any reason.

After you tell us you want to cancel, you must send the goods back to us within 14 days.

We will refund cancelled orders within 14 days of receiving the goods back, or receiving evidence that you have sent them back. This includes the product price and the cost of standard delivery, if you paid for delivery. We don't refund any extra paid for express or premium delivery beyond the cost of standard delivery.

This policy doesn't affect your statutory rights.